Benefits of Chatbots in Healthcare
Enhances Healthcare Providers' Focus on Patient Care
- Automates routine tasks like appointment scheduling and answering basic queries
- Alleviates administrative burden on staff
- Allows staff to dedicate more time to personalized patient care
Offers Patients More Accessible, Convenient Healthcare Experience
- Allows patients to access info, book appointments, seek guidance from home
- Reduces need for physical visits and long wait times
- 24/7 availability ensures access whenever needed
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