Understanding WhatsApp's Chatbot Capabilities

 

Limitations and Considerations for Implementing Chatbots on WhatsApp

While chatbots can provide several benefits to businesses, there are limitations and considerations to keep in mind when implementing chatbots on WhatsApp. 

These may include the cost of chatbot implementation, the need for ongoing maintenance and updates, and the risk of negative customer experiences if the chatbot is not programmed properly.

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