Types of Generative AI Apps Businesses Should Adopt

 

Applications in Customer Support

Chatbots are revolutionizing customer support by offering instant assistance and personalized experiences. They can handle basic customer inquiries, provide product recommendations, and even assist with troubleshooting. 

Businesses can free up their human agents to focus on more complex and specialized customer support issues by offloading repetitive tasks to chatbots. Chatbots ensure 24/7 availability and consistent service, improving customer satisfaction and loyalty.

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