What is Podium?

 Podium software simplifies this by combining all customer interactions into one platform. It’s a customer interaction tool designed to help local businesses manage messages, reviews, payments, and marketing all from a single dashboard.

Podium focuses on industries that rely heavily on customer communication, like healthcare, automotive, and retail. These businesses need fast, personal connections with customers, and Podium features make it easier to do that. 

Whether it’s a small clinic, an auto repair shop, or a local store, Podium software helps businesses streamline their interactions with clients.

The core functionalities of Podium include real-time messaging, which allows businesses to respond to customer inquiries instantly through text, email, or web chat. 

Managing reviews is another important feature; businesses can request reviews from customers and track them across multiple platforms. 


Know more - https://botpenguin.com/blogs/what-is-podium

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