Identify your target audience and their preferences Start by clearly defining who your ideal customer is. Consider their demographics, such as age, gender, location, and income level. Dig deeper and understand their psychographics—what motivates them, their interests, and challenges they face. You can gather this information through surveys, interviews, or online research. Conduct market research to gather insights Market research uncovers valuable data about your target audience. Use tools like online surveys, focus groups, or social media listening to collect feedback and opinions. Analyze competitor strategies and customer reviews to identify gaps in the market that your WhatsApp marketing can fill.